The core of who we are.

Our story. Our values.

Innovation is at the heart of FedPoint's business model. We believe there's no such thing as big bang innovation. Rather, sustainable innovation that occurs organically during the daily pursuit of excellence is what enables us to provide world-class customer service.

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Our mission
To grow and modernize insurance and benefit programs for federal agencies, insurers, and other clients and partners by providing expert administrative services, well-designed and secure platforms, and an exceptional experience for customers.

Our vision
By understanding our customers' needs, we aim to be the source for the most demanding, large-scale institutions looking to launch, build, or enhance employer benefit programs, offering the highest levels of service, quality, and security.

Our values

Service excellence

We provide the highest levels of quality and service.


We value the talent, time, and objectives of everyone we work with and treat our customers and stakeholders as we would want to be treated ourselves.


We're able to shift focus quickly, continuously evolving, to embrace new opportunities.


We leverage expertise from all sources to gain consensus. We communicate effectively and with transparency among everyone we work with.


We're driven to make the tough decisions that are necessary to ensure optimal performance today and over the long term.

Continuous learning

We're committed to education, recognizing that skill and knowledge can never stand still. This begins with understanding all we can about our customers and industry.


We're committed to stewardship through continuous support of what is working in our community.

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